Nearly everyone in the workplace is expected to solve problems. Frequently, however, people deal with symptoms rather than the underlying “root cause” of problems. As a result, the problems are not resolved and reappear to be dealt with again. In the session, participants learn a simple (but not simplistic) five-step problem solving model. Tools are illustrated for each step of the model and are applied to an actual workplace problem.
In this session, participants will:
Assess their problem solving approach and style
Utilize a problem solving model
Explore tools for each step of the problem solving model
Apply the problem solving model and tools to a workplace problem
Pricing Information
$395 per person.
If you are a city employee, please reach out to Mark Purcell for discount pricing at mark@atwtraining.com.