Receiving Peer Feedback

Giving peer feedback is one side of a coin. Receiving feedback is the other and is equally important. Ironically, sometimes it can be as difficult or even more difficult to be on the receiving end of feedback is on the giving end. Even when feedback comes as a surprise, and in the case of redirecting, feedback is unpleasant to hear, remember two things. First, every person has a blind spot and we don't see ourselves as others see us. Feedback can help reveal what we don't recognize about our own behavior and impact. Second, peers who give us feedback usually want to help us to do better.

A simple four-part model describes four steps to receiving feedback. First, ask. Ask questions to understand clearly what your peer is sharing with you and listen carefully rather than becoming defensive or trying to explain away the feedback. Second, summarize. State in summary form what you hear your peer saying. Check for how clearly you understand the feedback. Third, seek. This means seeking guidance on what you could do different and better. Finally, thank. Be sure to express your appreciation for the courage and concern it takes to share peer feedback. With some practice, you cab become just as good at receiving feedback as giving it.