Problem Solving in the Workplace
Discovering the root cause of the problem
Nearly everyone in the workplace is expected to solve problems.
Frequently, however, people deal with symptoms rather than the underlying “root cause” of problems. As a result, the problems are not resolved and reappear to be dealt with again. In the session, participants learn a simple (but not simplistic) five-step problem solving model.
Course Length: 4 hours
Learn More About Problem Solving in the Workplace:
Problem Solving in the Workplace
Problems are bound to happen within the workplace, but how will you handle them? Follow along this course to learn about the five-step problem solving model to take back to your workplace.
Assess your problem solving approach & utilize a problem solving model
Determining the “root cause” of a problem will help you and your organization solve problems rather than have them reappear over time.
By utilizing a problem solving model, you will have the steps implemented into your routine and will be able to better understand a problem when it arises.
Explore tools for each step of the problem solving model
Now that you have a better understanding of the five-step problem solving model, you will dive into learning about the tools used for each step.
By understanding the tools used, you will be able to apply the problem solving model and tools to a workplace problem and take that information back to your workspace.
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Get your Quick Reference Card Deck!
With this course, participants will receive one of our Quick Reference Card Decks as part of their problems solving tools. All you need to do is make sure you are registered for the course to receive the deck!
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