Communicating with Empathy
Transform communication within your organization
Communication is at the heart of our interactions with clients and colleagues in the workplace every day.
Through communication, we can improve productivity, increase engagement, ensure client and team satisfaction, build trusting relationships, and so much more.
Course Length: 3 hours
Take a listen to Todd McDonald and Libby Roberts:
Team Communication Techniques: Communicating with Empathy
Studies suggest that by being more aware of our connections with others and by increasing our empathy as we communicate and listen, we may reduce the risk of burnout while delivering exceptional service. Everything in the workplace revolves around communication. Whether we are communicating face-to-face or virtually, it is essential that you communicate in a manner that ensures the message sent is the message received.
Discover Why Communicating with Empathy Matters in the Workplace
Everything in the workplace revolves around communication. Whether we are communicating face-to-face or virtually, it is essential that you communicate in a manner that ensures the message sent is the message received. Actively listening and building trust within your organization is of utmost importance.
Practice & Apply Active Listening and Empathetic Understanding
In this course, your team will apply techniques to ensure clear communication as a sender and a listener in empathetic communication.
Participants will learn five ways to increase psychological safety in the workplace, and develop an action plan for increasing empathy in communication styles.
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