Raise the Bar: Improve Performance through Feedback and Coaching

  Nov 6th, 2019    4414 114th Street, Urbandale, IA 50322    9 AM-12 PM

One of the most important responsibilities of managers and supervisors is to
provide employees frequent, straightforward, and timely feedback and
coaching for a clear understanding of how performance is viewed and any
improvements needed. Unfortunately, many managers provide little feedback
and coaching, or do so only during formal performance reviews. In this
session, participants learn how both are used ongoing to reinforce good
performance and to redirect poor performance. A simple model, based on the
best-selling video, “The Practical Coach,” is presented for participants to
practice feedback and coaching skills, and to plan how to apply the approach
to a real work situation.

After this session, participants will:
• Recognize the difference between feedback and coaching and the value of each
• Demonstrate feedback and coaching techniques to reinforce good performance and redirect
poor performance
• Recognize pitfalls in feedback and coaching and ways to avoid or manage them
• Prepare to give feedback and coaching for an actual work situation

Pricing Information

$295 per person

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