People Smarts: Emotional Intelligence

  Mar 26th, 2020    4414 114th Street, Urbandale, IA 50322    9:00 am -12:00 Noon

Most of us have been conditioned to believe that emotions are not welcome in the workplace, that team and work decisions should be based upon cold, logical reason. In short, we "leave our emotions at home." Today there is a growing body of science in the emerging field of emotional intelligence (EI), indicating that proper understanding, and use of, emotions can be critical to helping us be more effective workers and better communicators.

In this session, participants will:
  • Define emotional intelligence and discuss its importance in the workplace
  • Explore the four domains of emotional intelligence (self-awareness, self-management, social
     awareness, & relationship management)
  • Recognize techniques to develop within each of the four domains
  • Practice strategies for using emotional intelligence in a variety of situations

Pricing Information


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