Trust Works!: Four Keys to Building Lasting Relationships

The Critical Link to a High-Involvement, High-Energy Workplace Begins with a Common Language.

Trust has taken a hit lately in all facets of our life. Chalk it up to the combined effects of the economic meltdown, financial mismanagement, and an increasing sense that, in business at least, everyone seems to be in it only for themselves. The result has been dwindling levels of trust in organizations. In fact, a recent poll by Maritz indicates that only seven percent of workers strongly agree that they trust their senior leaders to look out for their best interest. And a survey by MasteryWorks indicated that a lack of trust correlated highly to employee turnover.

Trust is a primary factor in how people work together, listen to one another, and build effective relationships. Yet many people are unaware of the actions that influence trust. Trust is a critical link to all good relationships, both personal and professional.


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