Crucial Conversations: Tools for Talking When Stakes Are High

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk… Learn more »


Finding 100 Extra Minutes A Day

Competition in the global marketplace demands high productivity and results! Even if skill levels vary from person to person, people have one thing in common: TIME. Since we all have the same amount of it, we must understand and manage the four critical keys of time management. Learning and mastering… Learn more »


I Wish You Would Just... Employee/Manager Handbook

I Wish You Would Just… works toward breaking down typical manager–employee relationship barriers and promotes new levels of understanding, empathy, and cooperation. Based on research conducted with thousands of managers and employees starting in 1997 and continuing today, employees… Learn more »


The Five Dysfunctions of a Team: A Leadership Fable

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling… Learn more »